Terms of Service

Terms of Service

Effective Date: 01/09/2024 

Welcome to Immortal Bloodlines, a Shopify-based print-on-demand clothing business. By using our website, services, and products, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information Immortal Bloodlines (“we,” “our,” “us”) operates this website and provides services to you under these terms. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms, including any additional policies referenced herein. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

2. Orders and Payment All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order for any reason at any time. Payment must be made at the time of placing an order. We accept All major credit cards, PayPal, Apple Pay.

2.1 Pricing and Accuracy Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. We make every effort to display accurate product and pricing information, but errors may occur. In the event of an error in pricing, we will contact you before proceeding with your order.

3. Shipping and Delivery Orders are fulfilled on a print-on-demand basis. Shipping times may vary depending on your location and the product ordered. Estimated delivery times are provided, but we do not guarantee these timelines as they depend on external shipping carriers.

3.1 International Shipping - We offer international shipping to certain countries. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are your responsibility.

4. Returns, Refunds, and Exchanges Since our products are made-to-order, all sales are generally final. We do not accept returns or exchanges unless the product is defective or damaged. Please review our Refunds and Returns information on the bottom of the website.

4.1 Damaged or Defective Items If you receive a defective or damaged item, please contact us within 7 days of receiving the item with 1-4 photos and description of the issue. We will work with you to either replace the item or provide a refund.

5. Customization and Intellectual Property - All designs and artwork on Immortal Bloodlines are protected by copyright and intellectual property laws. You may not reproduce, distribute, or otherwise use our designs without express written consent.

5.1 Custom Designs If we offer custom design options, the intellectual property rights of the custom design created in collaboration with a customer will be jointly owned unless otherwise agreed in writing.

6. Third-Party Services Our website may include links or integrations to third-party services (such as Printify for product fulfillment). We are not responsible for the practices of third-party services. Please review their terms and policies before engaging in any transactions.

7. Limitation of Liability - In no case shall Immortal Bloodlines, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or other intangible losses.

8. Privacy Your submission of personal information is governed by our Privacy Policy. Please refer to this document for information on how we collect, use, and store your personal information.

9. Changes to Terms of Service We reserve the right to modify these Terms of Service at any time, so please review them frequently. Changes will take effect immediately upon being posted on the website.

10. Governing Law These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of The United Arab Emirates.

12. Contact Information If you have any questions about these Terms of Service, please contact us at:  Immortal Bloodlines FZ-LLC, Support@immortalbloodlines.com